Plug-and-play AI modules purpose-built for banks and exchange houses. Deploy in weeks, not months — with zero disruption to your existing systems.
MENA AI in financial services projected by 2032 — the window to lead is now.
UAE open banking mandates are live — institutions must modernise customer layers now.
Banks are actively cutting operational costs; AI customer service delivers measurable savings in months.
All data stored in-country. Pre-built Central Bank Consumer Protection compliance reporting included.
Each module deploys independently. Start with one, scale to the full suite.
Conversational AI — 24/7 Arabic & English assistant resolving Tier-1 queries across all channels without human intervention.
AI co-pilot for human agents — surfaces instant suggestions, customer context and compliance flags in a live sidebar.
Drop-in AI IVR upgrade — customers speak naturally in Arabic or English, eliminating press-1 frustration entirely.
AI-powered document verification that cuts onboarding from 20+ minutes to under 4 minutes with full Central Bank audit trails.
Real-time CX intelligence dashboard surfacing CSAT trends, unresolved query patterns and compliance flags for ops leaders.
AI-driven outbound fraud alerts via WhatsApp — customers confirm or block suspicious transactions in under 90 seconds.
Sits above your existing systems — no core banking access required at launch
Business API
SDK widget
SIP redirect
Browser plugin
Arabic & English NLP · Intent routing · Large Language Models · Compliance filters · Audit logging
SaaS model — monthly subscription, no large upfront commitment
Deploy OmniAgent on your WhatsApp Business channel at zero cost. We measure deflection rate, CSAT and cost savings — then you decide. No risk, no lock-in.
Apply for a Pilot →From contract signature to live AI — a structured, low-risk rollout
We don't just hand over software. Our team manages the full integration, Arabic language tuning, compliance mapping and staff briefing. You focus on the business; we handle the technology.
Start the Conversation →Our team audits your existing channels, CRM and IVR setup. We map all available APIs and identify a zero-disruption integration path — no core banking access required.
We train OmniAgent on your product catalogue, FAQs, and tone of voice in both Arabic and English. VoiceIQ is pointed at your IVR via a single SIP redirect. Go-live in parallel with your existing setup.
InsightHub delivers a full performance report: deflection rate, CSAT delta, top unresolved queries, and projected annual cost savings. We optimise intent models based on real interaction data.
Add AgentAssist, SmartKYC or FraudGuard based on your priorities. Each module activates independently — no re-integration required.
Straight answers to what institutions ask us most
Aurigga works read-only via your existing REST APIs or secure webhooks. At Starter tier there is zero write-access to core systems. You define exactly what data is shared — account balances, transfer status, FX rates — and nothing else flows through.
All data is stored in-country on certified cloud infrastructure. We provide a pre-built compliance reporting template already mapped to CBUAE Consumer Protection Regulations — your team doesn't start from zero at audit time.
OmniAgent and VoiceIQ run in parallel to your existing setup. There is zero downtime risk. Staff do not need retraining — the AI handles the new channel independently. A typical Starter deployment completes in 2–4 weeks.
AI handles only Tier-1 queries — typically 60–70% of volume (balance checks, FX rates, transfer status). Any complex or sensitive query escalates instantly to a human agent, who receives the full conversation context already loaded. The experience is better for both customer and agent.
Yes — Arabic is a first-class language in Aurigga's AI, not an afterthought. We support Modern Standard Arabic and Gulf dialect understanding. Both OmniAgent and VoiceIQ are tested and tuned for customer communication patterns.
Aurigga doesn't require a switch — it can replace or enhance your existing bot. More importantly, OmniAgent uses large language models that understand free-form questions, not scripted menus. The difference in deflection rate and CSAT is measurable within weeks.
Book a 30-minute demo with our team. We'll show OmniAgent live on a sample banking dataset, walk through the integration path for your systems, and give you a projected ROI figure before you leave the call.